Online Consumer Forums and Consumer Complaints Site

Category: Hospitality companies

  • AMOUNT NOT REFUNDED AGAINST CANCELLATION OF BOOKING

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    by

    silkymatta
    in

    Dear Sir, We had booked 3 deluxe rooms (plan CPAI) in Hotel Delamere(A Hotel of Bansal Group)- Church Road, Gangtok(Sikkim) for total amount of INR 38250 for period 28th Sep.2014 to 03rd Oct2014 for 6 people. We were coordinating with Mr. Dinesh Gajmere(GM) We paid 50% booking amount of INR 19000 to them on 25th…

  • Not refunding my money

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    by

    BAMDEV MUKHOPADHYAY
    in

    I have booked a hotel through a renowned travel agency cleartrip.com in Visakhapatnam from 9th December to 14th December 2014. I have booked the Hotel sea rock quality inn and resort, Vishakhapatnam (trip id 14082711796). But booking was failed due to their technical problem. Now they are not refunding my money. They told me that…

  • Cheating customers by leving extra tax

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    by

    Jai4logic
    in

    I visited Hotel Sangeetha – Desi Mane restaurant at Express Avenue on Oct 2, 2014 for my dinner with my wife. I was given a bill that included a VAT of 2%, Service Tax of 5% and a Service charge of 10%. I enquired the manager there why I was being charged a Service charge…

  • Bad behavior & lack of trust

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    by

    subhro
    in

    Hi, i am subhrojit ….I booked my Darjeeling tour through a travel comp, ( New Nest Holidays) 22 D.D.Mondol Ghat Road , Dakshineswar,kolkata:700076. As its my first time visit to Darjeeling along with my Girl friend and her family ,, The moment we got down at Ngp our pick up was not on time ,…

  • Refund amount not processed

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    by

    [email protected]
    in

    Lately I have booked tickets with make my trip online from Mumbai – Srinagar – Mumbai by airways. Due to recent flood occured in J&K we have decided to cancell the tickets. I have cancelled tickets on 28 Aug 2014, Expected refund date: 8 Sep 2014 as per company policy’s (7-10 working days) and today…

  • Water Bottle CHARGED around 10 times more than MRP.

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    by

    varun
    in

    We were on family trip to Udaipur. So on 2 October,2014 we visited to City palace and there we purchase the water bottle but they charged me Rs 144.00 although the printed MRP was Rs.18.00 only. So after informing them that I will take action against it so please give me the bill. Without any…

  • FAKE BOOKING

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    by

    nidhi sen
    in

    This has been a very unpleasant experience with Make My Trip. Firstly I booked through Make My Trip.on because I found Laurent & Benon Cottages and Chalet, NAINITAL 2 Bedroom Suite. Then I get a message at last minute that the vouchers were fake and there was no space in the hotel I had booked…

  • Non refund

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    by

    ANKITGOENKA
    in

    I had taken up a membership of Jukaso in July 2014. I was promised the sun and the moon during the sales presentation which took place at Jukaso Hotel in Gurgaon. However, the next day after paying the money from my credit card I realised there were several differences and reality. For all of which…

  • Not Providing services as promised, misselling of product

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    by

    er.mohit86
    in

    Greetings!!! I have been a member of Awesome Holidays (now known as Spice Holidays) since Feb 2013, my Membership number is AHPL 1087. I would like to bring this to your notice that after sale service of your so called awesome holiday group is really pathetic. I am sorry to say this but I am…

  • savya enterprises is a fake co.

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    by

    nikhilrai
    in

    Respected sir,I would like to inform about the fraud company name as Savvy enterprise they have their website too . Their job is take money in the name of recruiting for overseas job which they don’t do .on 20 july 2014 I had deposited 20000 in their account for overseas job and as per they…