Wrong information on site leading to improper deduction of balance from account on Reliance CDMA

Location/place: Jamshedpur

Name of company/service: Reliance

I did an online recharge last December.. the value of Rs. 94 the benefit listed as of now is “Free 100 Local + STD SMS per day and 1GB free data per month; validity 6 months and for data usage 3 months”.. Now they tell me I had just 1GB for 3 months total.. not 1GB PER MONTH, which would mean 3GB in 3 months.. i lost Rs. 228 post 1GB usage according to them. Now they tell me nothing can be done as the deduction is valid!!


Comments

One response to “Wrong information on site leading to improper deduction of balance from account on Reliance CDMA”

  1. Dear Customer,

    We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

    Regards,

    RCOMcare

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