No Response & total apathy by the officers

Location/place: New Delhi

Name of company/service: EPFO – Employee Provident Fund Organisation

Hi

I have been following up with the EPFO New Delhi offices, for the last one month but to no avail to gather information on my PF payout. I submitted my duly filled in PF form on Dec. 26th last year and was told that my PF will be credited in my account within a month. However, it will be two months soon and I haven’t got any response. Worse, I sent two emails marked important to everyone (whose email addresses are their on the portal & this includes the senior guys including various commissioners et al), and have also called on all the numbers mentioned on the portal (there are close to 100 numbers) and nobody picks up the phone even if you try from morning to evening. I have been doing this daily and my phone calls are going unanswered. Twice I was lucky and my phone was answered, but the officer rather than helping said that I should call another no. This is too much. If the officers are not there to help, answer emails and phone calls; then why is their information there on the portal in the first place. I am in Haryana now and have been trying to know my PF payout status and have failed so far. I am attaching the text from my emails below. Please help me.

Hi Sir,Madam

I have been following up on my overdue PF payout and have got no response. I sent the below email to almost everyone I could locate email addresses for, and have also made numerous phone calls as well but haven’t got any responses from anyone. Please update me on my PF payout status and what else I need to do.

This is causing me a great deal of mental agony and undue stress. I just want to know what I need to do and if the need be, will even come down to Delhi to your Dwarka offices (since I am out of Delhi, so this means a great deal to me; but will do it if the need be). Please treat this as extremely important and urgent, and update me on my PF payout status.

Many thanks in advance for your help.

Sincerely
Pushpender Rathee
PF Account No. – DL-25256-9538

Dear Sir/Madam

Please help me with my PF payout which I am still waiting for (it’s been more than 40 days now), even after having submitted the form and getting an acknowledged receipt.

My PF account no. is – DL-25256-9538. I submitted my duly filled in form along with a cancelled cheque for my ICICI bank account for the PF to be credited to my account on December, 26th 2012 at your Dwarka Sec. 23 Office (New Delhi). I also got a small receipt with a stamp on it and was told that the PF money will be credited to my account within one month. It’s been more than a month now and am still waiting for the money to be transacted to my account. I made sure the form was complete with all details filled in correctly, and even got it checked by the clerks and your officers at enquiry counter.

Please look into this on priority and let me know what’s happening with my PF payout. This is extremely important for me and I look forward to your support in resolving this.

Many thanks in advance for your help.

Sincerely


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