Wrong Deduction without my knowledge

Location/place: Patna

Name of company/service: Student

Sir,
Myself Prashant kumar singh, Mobile No.-8409632630….Wrongly charge
deduction regarding audio full track on 19-09-2012 & 26-09-12 ( Rs 1/
)but I haven’t downloaded any contents and my handset not supported
gprs so pls kindly request you dont deducted any wrong charges in
future.
Regds,
Prashant kumar singh
Mob No.-8409632630