Worst ICICI Prudential Service

Location/place: Mumbai

Name of company/service: ICICI Prudential

Hi I am Prasad Bapardekar, I have taken ICICI prulife policy no “16622436” on 25 March 2012. Before taking the policy the representative for giving the information of the policy and after that I gone for this policy. During our conversation he told me that “You can use ur ICICI Credit Card and pay the amount and later on I will convert ur CC amount in EMI with free of cost” but the amount was not converted to EMI instead of that ICICI credit card department ask me to pay eatra Rs 1000. I cleared my CC amount but still I not received my document of ICICI Pru Life. Till 8 Jun 2012 I waited and on 9 Jun I went to mulund branch of ICICI prulife and applied for cancellation of my policy for that I provided my ID proof and one ICICI A/c Cancalled check. They told me that the amount will get credited to my ICICI saving A/c amount in 10 working days. But they logged my complaint on 20 Jun 2012 and by 28 Jun 2012 you will received that amount into ur ICICI Saving A/c. But till date 5 Jul 2012 I didnt received my amount. When I called to them they simply say the amount got reversal when we try to credit to your ICICI CC A/c. I dont know whats wrong with them When I clearly mention that I want my amount into my ICICI Saving A/c.Every time I called them they keep on misgaiding me and making false commetment that will seriously look into this matter.

What should I do in this case. Its really very shamefull part on ICICI prulife.

I will never go for any relation with ICICI prulife in future and I suggest all my friend never to buy any policy with ICICI prilife.