Worst Experience with Amazon

This is regarding Order# 403-8462725-8041159

This rating is basically not for product but for Amazon.

This is my worst experience with Amazon. From here onward I will never ever buy any product from Amazon.

I ordered this product on 5th October and it was suppose to be delivered by 13th October.
The item reached early to my city and it was out for delivery on 11th October.

I got the message that some amazon agent is out for delivery. I tried calling him all the time but he didn’t pick my call and at the end of the day he updated status that Delivery failed since Customer was not available.

Next day again same thing happened and I called customer care to enquire, to my surprise customer care person told me that delivery date is 13th October so why are you worried about status. It will be delivered by that time.
I thought of waiting one more day again same thing happened and this time on 14th Oct the delivery person updated the status that Customer requested to reschedule the delivery.
How can he update this status without even contacting me. and the fact is I was calling him daily all the time but he never picked my call.

I called the customer care person again and then the customer care person suggested me to get it deliver at home address if it is not getting delivered at office address.
I gave him both the address and asked him to deliver at any address wherever they can deliver.

Now next day the status is that Customer requested for address change and it will take 2 working days to reroute the parcel. My home and Office is just 2-3 km distance which lie in the same locality so re routing of the parcel is not require at all.

Finally it was again out for delivery and this time again same thing happened the mobile number of Amazon Agent who was out for delivery is switched off and could not be contacted.
I called customer care again the person told that the number was updated wrongly but he had contacted delivery person and this parcel will be delivered by today for sure.
And at the end of the day status was ‘Customer Requested for Rescheduling of delivery’.

Without contacting me wrong status is being updated every day. And there is no proper channel in Amazon to investigate any issue.
I don’t know why Amazon didn’t want to deliver this product.

But one thing is sure that all these status updates and wrong mobile numbers of delivery agents and response of customer care was all pre-planned at least for this delivery.

Finally I have requested to cancel my order, lets see how much time amazon will take to refund my money.

This is my ever worst experience with Amazon.

Think twice before buying on Amazon.