Dear Sir,
Sub:Whirlpool washing machine – (W/M TL6.5Kg 650HBlk) Purchased from Croma,KammanaHalli, Bangalore on 19-09-2010
The machine was ok till the warranty period ends.Now it is not working. After switching it on, the indicators just shows PE and it is not starting the machine.
I have reported this to the authorised service centre and as per the technician, the MOTHER BOARD has to be REPLACED which costs around Rs.3500/-….!
I wonder why these service people are Not trained to REPAIR the mother board..?
Why should I need to pay for the WHOLE board, if ONE OR TWO components fails….?
They also said that I need to pay for another Rs.900/- for a voltage protector to be connected to the machine.
I would like to get a reply from WHIRLPOOL company for my queries :
1. Is it possible to repair the mother board..?
2. Is it mandatory to use the voltage protector….?
Anticipating your reply,
Madhusudhan
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