VOX Air Cooler from Rediff Shopping

Location/place: AMRITSAR

Name of company/service: Rediff Shopping

Sir/Madam
I ordered a VOX Air Cooler to Rediff Shopping by 31-May-2013 by Pre-paying Rs. 4499.00 (Full Cost of Cooler) by Debit Card.
They send me a message that Order is approved and order No. is 8066300. It will reach to me within 5-7 days.
Then after, by 09-07-2013 (Sunday), they message me that Cooler is delivered to me by AREX Courier. But actually they do not deliver it.
I wait upto 24-07-2013, then I called to their customer care and also Complaint (No. 013-472-643) in written to them by email, but they respond negatively saying that we are investigating the order.
Then by 04-July-2013, I again email to them that I complaint a case of Forde on them if they do not respond within two days. But till now they are not given any response nor they delivered nor refund my amount.
You are requested to investigate the case and pay me justice.
Thank you


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