3G Data Recharge content showing wrong details

Location/place: Ahmedabad

Name of company/service: Tata Docomo

If any Customer went to docomo website and try to recharge 3G plan with 255 package here : http://www.tatadocomo.com/online-recharge.aspx they mentioned 255 package will have “Enjoy 1 GB + 1 GB data. Post Free Usage with validity left @ 10p/10Kb apply. Validity : 30 Days” and they provide just 21 days validity. They are just misguide customer who are tracking or use web portal. I have raise this concern with customer care and they suggest 21 days validity only. Can some one help me out


Comments

One response to “3G Data Recharge content showing wrong details”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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