Location/place: Bangalore
Name of company/service: Videocon
Hi team,
I have purchased videocon colour TV in Dec 2012 in Sai Gelaxy Mathikere. I resisted complaint (BAN2304130158)with videocon customer care on 25th April2013 for No display issue ,field engineer visited on 30th April & identified problem as ICU unit got faulty & it has to be replaced. But still problem not fixed. I have called up many times to videocon cutomer care (080 39404040), every they informed as “we have escalated the issue & it will be fixed in 48 hours”.
since it’s almost 3 and one half months over, still display issue not fixed.
Request to you take necessary action.
Regards,
Shiva
9590817859\9900049087
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