Location/place: LUCKNOW
Name of company/service: RELIANCE NET CONNECT
I HAVE BROUGHT THIS RELIANCE NET CONNECT (Reliance Netconnect+ No. 8799391039) IN LAST YEAR DECEMBER AND TAKE A PLAN OF 750 UNLIMITED ITS WORKING PROPERLY AND A BILL OF 843 RS IS GENERATED EVERY MONTH AT THAT TIME MY USAGE IS LOW.. BUT WHEN 3 MONTHS BACK I HAD SHIFTED TO DELHI MY USAGE IS INCREASED SO I HAVE CHECKED MY PLAN AGAIN AND AGAIN 2 ,3 TIMES WITH THE CUSTOMER CARE AND THEY HAVE TOLD ME THAT ITS UNLIMITED AND THERE WILL BE NO ROAMING CHARGES.. BUT THEN GAVE ME A BILL OF 2700 RS IN THE MONTH OF AUGUST SAYING THAT YOUR CREDIT LIMIT IS EXCEEDED WITH RS 1900.. AT THAT TIME I PAID MY REGULAR AMOUNT OF RS 843.. THEN AGAIN THEY INCREASED MY BILL.. THEN WHEN I COMPLAINED ABOUT I AM SHOCKED TO KNOW THAT MY PLAN HAS BEEN CHANGED TO 750 LIMITED PLAN FOR WHICH HAVE NEVER APPLIED… AND IF IT IS SO THEN WHY EVERY TIME THEY HAVE TOLD ME THAT ITS UNLIMITED.. NOW MY DEVICE HAS BEEN BLOCKED FOR LAST 2 MONTHS … STILL THEY ARE INCREASING MY BILL ADDING NEXT MONTH BILL TO IT …NOW THIS MONTH BILL WHICH I HAVE TO SUBMIT TILL 8TH OF OCTOBER IS RS 3540.00 WHICH IS HUGE FOR ME… I AM FEELING CHEATED .. AND THESE CUSTOMER CARE REPRESENTATIVES ARE CALLING AGAIN AND AGAIN AND GIVING US MENTAL TORCH ER I DON’T KNOW HOW TO PAY THIS MUCH AMOUNT AS I AM JUST STUDENT AND DOING MY PREPARATION IN DELHI..PLEASE HELP ME AS SOON AS POSSIBLE.MY NO IS 9711485243 AND EMAIL ID [email protected]
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