REFUSED TO TAKE BAKE OSRAM CFL TUBE

I BUY A CFL TUBE 15 W OSRAM COMPANY FROM S K ELECTRONICS DATE OF PURCHASE IS 14/11/13. ON 5/11/14 THE BULB WAS FUSED FATHER TOLD ME TO REPLACE THE BULB FROM THE VENDOR BECAUSE THE DATE IS NOT EXPIRED SO I WENT TO THE VENDOR TO REPLACE THE BULB FIRST HIS SERVANT TOLD ME THAT THE OWNER IS NOT HERE AFTER THAT THE TOLD ME TO LEFT THE CFL AT SHOP AND THEY CHANGED IT FROM THE COMPANY. AFTER 2 DAYS ON 7/11/14 I WENT TO SHOP AND ASK FOR THE CFL SHOPS OWNER GIVE ME A CFL OF ANOTHER COMPANY NAME IS GEM SOMTHING I REFUSED TO TAKE THE CFL HE TOLD THAT YOU HAVE ONLY SEVEN DAYS REMAINING EXPIRING OF CFL YOU CAN USE THIS CFL FOR SEVEN DAYS I ASK HIM FOR OSRAM CFL HE REFUSED TO GIVE AND CHHATERED WITH ME USING HARSH WORDS. BECAUSE OF THE CFL IS UNDER REPLACEMENT PERIOD HE REFUSED TO GIVE ME THE SAME. AND HE TOLD ME IN VERY HARSH LANGUAGE THAT NAHI DETA UKHAR LE JO UKHARNA HAI.