Refund and Replacement


This is regarding my Samsung 32 Inch LED TV which had software issue & Tv was out of warranty, I have raised a complaint with Samsung for service on 3rd feb and Samsung technician has visited my place & checked what is issue & asked me to replace the AV Board in the TV & I have done that and paid Rs 5000. But after some days again same issue started and i raised again a complaint with Samsung, and 2nd time technician visited and checked & told there is no issue & closed the complaint. but the issue is still going on. After research on internet i found that there is no need to replace the hardware when there is software issue, Samsung technician doesn’t know what is problem exactly and i have raised the complaint again with Samsung and asked them replace the parts and refund the money back because it was there fault from past 30 days i am calling Samsung but there no response from them and they are just telling that the issue is raised to higher authority. Since it has been almost a month but no resolution from Samsung. since it was Samsung Fault they just trying to escape from this issue.

Please help me with issue asap.


One response to “Refund and Replacement”

  1. HI,
    i order the samsung battery from flipkart on 25 january,and delivered my order on 2 february.i open my order i shocked because wrong battery delivered.i call to flipkart for replace this battery.but flipkart exucative told me this battery not replaced.

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