Location/place: GIDDERBAHA (DIST – MUKTSAR)
Name of company/service: THE MOBILE STORE
I have purchased a mobile (Samsung Galaxy S Duos- Black) from the mobile store online on 27/02/2013. They have promised to deliver the same to me within 10-12 days time. But they didn’t. When repeatedly contacting their customer care they all are saying that the product will be dispatched soon. but on 14/03/2013 they informed me that the order has been cancelled because of stock not available and promised to refund the money within 3-4 days time. but till now I haven’t received the refund. when contacted to their customer care every time they are enhancing the refund time limit. now they are saying the refund will be available in 16-18 days. my order no to the mobile store is 3110391263510.
I request you to please look into the matter and get me back the refund money. for this I will be glad to you.
yours faithfully
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