PROVOGUE WATCH WITH ICICI OFFER: ORDER PLACED & PAYMENT MADE IN ADVANCE BUT THE GOODS ARE NOT BEEN DELIVERED TILLDATE

Dear Sir,

This is with regards of ICICI Offer with Provogue, which provide any ICICI customer to purchase Watch on the payment of Shipping charge only.

I have purchsed one watch with the provogue order # 169234257 on 14th-Oct-2014 and made the payment with my ICICI Credit Card.

These items are still pending, and i am getting no response from Provogue Customer care through either Contact Number or Email.
As per terms and conditions of 21 days goods delivery,its been one month and still awaiting response from their side.

I dropped 3 mails regarding this to provogue, but they are not responding. Some of my colleges are also getting same problem, as they also paid the shipment charge and .waiting for Product.

I would request you to take strong action against them ,so that they follow some good responsive measure to serve customer and be liable to answer to customer for their pathetic service.

Thanking you in the meantime.