Frontline Sales mart pvt ltd

The Frontline Sales mart people contacted me on behalf of Airtel as I wanted to purchase the wifi dongle from Airtel. i paid them an amount of Rs. 1800/- for the dongle and the Sim. However, they provided me with an Airtel sim and assured to provide the dongle withing 3-4 days. When contacted a number of times over the phone. they said they wanted to verify the address. I waited for almost 2 weeks but didn’t receive any dongle from them. Hence, I requested them to cancel my order to which they replied they would return the dongle amount of Rs.1800/- . Till date there’s no reply from them nor have they transferred the amount to the bank.

Please do the needful.


Comments

2 responses to “Frontline Sales mart pvt ltd”

  1. Dear Customer,

    This is with reference to your post dated 13 November 2014.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Customer,

    This is with reference to your post dated 13 November 2014

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]

    Regards
    Rakesh Kumar
    Airtel.presence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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