POCKET INTERNET ACTIVATION WITHOUT MY CONCENT

I am an AIRCEL customer having Mobile No.9474668442.AIRCEL has activated Pocket Internet service instantly and deducted Rs.98.00 from my balance.I emailed them to deactivate the service which I don’t need,but in response they conveyed that money cannot be refunded.This they are doing willfully,because they called me again for other plans.I request you to compel them refunding my money and prevent cheating people.


Comments

2 responses to “POCKET INTERNET ACTIVATION WITHOUT MY CONCENT”

  1. Hi,

    Thanks for writing in to us. We apologize for the inconvenience caused to you.
    This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

    You can also get in touch with us at https://twitter.com/Aircel

    Warm regards,
    Thanks!
    Team Aircel India .

  2. Hi,

    Hope your issue has been addressed by our Member Relation Executive. Please let us know in case you have further queries.
    You can also get in touch with us at https://twitter.com/Aircel

    Warm regards,
    Thanks!
    Aircel Social Media.

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