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Legal Notice from Tata Teleservices in spite of paid bill

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Sir,

I used to be a customer of Tata Teleservices Ltd Photon mobile internet service My acc no – 936660283 and Tel no-9230553651

I made a full and final payment of Rs 2953 by cash on 18th April 2013 after which the service was discontinued( Device deactivated). But after 5 months the advocate of the firm has send a notice to pay an additional Rs 2515 within 7 days or face legal action. I contacted the given link Mr Sanjay Kumar cell no 8375061069 but for no response.

Contacted your online chat with reference to the cancellation request 348482495 , but he came back and said that the request was not for cancellation.

I request immediate action in order to save me from harassment.

Comments

2 responses to “Legal Notice from Tata Teleservices in spite of paid bill”

  1. TATA DOCOMO Avatar
    TATA DOCOMO

    Dear customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. TATA DOCOMO Avatar
    TATA DOCOMO

    Dear Customer,

    We tried to speak to you personally on your number 9051635532 to understand your concerns regarding the billing issue. However, we are unable to contact you, since your call was wrong number.

    Hence, we request you to kindly provide us your alternate contact number which will assist us in doing the needful.

    For any assistance mail us at [email protected].

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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