We have an RO water purifier from Uniphil which is under extended warranty. We have mistakenly signed 2 AMC, one by me and one by the previous owner. I am calling Uniphil office from last 1 month to get the refund which they have promised; they always either hang up the call or make some excuse about money is not with them.
Their office staff says that money is with their field staff and their field staff says money is with the office and they both ask me to coordinate with each other and again hang up rudely.
Finally when i got hold of them together they promise me to return the money in 7-10 days. Now its been more than 2 weeks past the promised date and i am still waiting for the money.
When i call their office now they threaten me to not call them else it won’t be good. Apart of defrauding customer they now resorting to being thugs.
Green Ville Apartment
Tower 1
Gurgaon
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