Parcel Missing from Transport for 2nd Time

Sir,
I HAVE A COMPLAINT AGAINST ACPL TRANSPORT FOR THEIR POOR AND FRAUD SERVICES.
I HAVE BUSINESS OF SPARE PARTS OF WEIGHING FOR THAT I REQUIRE TRANSPORT TO SEND MY GOODS TO DIFFERENT DESTINATION. WE USE ACPL TRANSPORT FOR SANGLI, KOHLAPUR ETC.

I HAD SENT MATERIAL OF 4 BOXES ON 26.04.2014 TO M/S. SAPHALIYA DIGITAL SCALES, SANGLI.
FROM DOMBIVILI TO SANGLI IT REACHED AND NEXT DAY THE PARCEL WENT ON MISSING. WE CONTINOUSLY CALLED THEM MAILED THEM BUT THEY ARE TELLING DAY AFTER YESTERDAY IT WAS HERE AND YESTERDAY WAS HOLIDAY AND TODAY ITS NOT THERE.

THIS IS NOT FOR THE FIRST TIME IT HAPPENED SAME THING HAPPENED BEFORE WITH SAME PARTY SAME TRANSPORT. I THINK THERE IS SOME KIND OF FRAUD THEY ARE DOING,

SAPHALIYA DIGITAL MAKES WEIGHING MACHINES AND I HAD THE EXPORT ORDERS FOR THE SAME AND THE SPARE PARTS WAS BEEN SENT BY ME. SO I DID NOT MENTIONED THE FULL VALUE ON THE CHALLAN BUT PO WAS RAISED AGAINST THIS TO MY CLIENT.

AFTER 2 WEEK THEY TELL WE CANT HELP THE PARCEL IS MISSING, AND WE SHALL GIVE YOU REFUND FOR THE MATERIAL, THOUGH THE PRICE MENTIONED ON THE CHALLAN WAS LOW WE TOLD THEM BUT THEY SAID THEY WILL ONLY GIVE THE CLAIM FOR THE WRITTEN AMOUNT ON THE CHALLAN. I ACCEPT IT AND ASKED THEM TO REFUND ME THE VALUE ASAP BUT TILL DATE WE ONLY TELL ME THAT IT IS UNDER PROCESS AND WE SHALL INFORM YOU SHORTLY.
LAST 5 MONTHS I AM BEHIND THEM FOR RS. 12000.00, I LOST MY EXPORT ORDER ALSO NO RECOVERY.

THEY ONLY GIVE US NUMBERS OF DIFFERENT PEOPLE TO CALL AND ASK THE STATUS
1. 9689797979 OWNER
2. 09850976979
3. 88888818569 SURAJ
4. 8888815474 GYANESHWAR

PLEASE HELP ME OUT AND TAKE STRICT ACTION AGAINST THESE PEOPLE WHO SHALL NOT DO THIS TO OTHERS

THANKS
REGARDS
RAVI ASWANI
9323338078


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