not delivered

Location/place: Howrah ,West Bengal

Name of company/service: snapdeal/Bluedart

sir ,i have bought an item from snapdeal.com on 24th feb 2013 ,the shipment was due for delivery on 2 march 2013 ,but the shipment is not yet delivered, but the company is saying that it has been delivered ,also the shipment company Bluedart is showing that the shipment is delivered on its website, whereas the shipment never reached me till date.given below is the details of the purchase.

(purchase order)
Dear Ritabrata Das,
Order Placed on : 2013-02-24 18:04:19

We have shipped following item(s) from your order 889781879

Nikon HB-45 for 18-55mm AF-S VR DX Lens Hood – Rs. 1009

Track your order here

The status of your order as on date is:

Ordered Items:
S No. Item(s) name Item Code Status Est. Delivery Date Package Reference Code Price
1 Nikon HB-45 for 18-55mm AF-S VR DX Lens Hood
Seller:Writex Inc.
1194250052 Shipped
On or Before
03/Mar/2013 PI119425005220
Track your order here 1009

Shipping Information:
Ritabrata Das
14/5 Sribas Dutta Lane, Opp panchanatala Thalassemia hospital
Howrah, 711101
West Bengal, India

Total Amount : Rs. 1009
SD Cash Redeemed : 0
Shipping Charges : 0
Amount Payable : Rs. 1009

You can Log on to your account anytime to see these details and your other orders.

Hoping to see you more at Snapdeal.com

Best Regards,
Snapdeal Team

(delivery mail)

Dear Ritabrata Das,

We have delivered the following item(s) from your order 889781879

Nikon HB-45 for 18-55mm AF-S VR DX Lens Hood | Rs. 1009

Click AWB Number to track your shipment. The status of your order as on date is:

Shipping Details :
S No. Item Code Item Name Shipping Status AWB No Courier Name
1. 1194250052 Nikon HB-45 for 18-55mm AF-S VR DX Lens Hood Delivered 59102604315 bluedart
Shipping Address
Ritabrata Das
14/5 Sribas Dutta Lane, Opp panchanatala Thalassemia hospital
Howrah, 711101
West Bengal, India
Mobile: 9830386426

You can Log on to your account anytime to see these details and your other orders.

For any assistance on your order, you may call our Customer Service Help Line on:
+91 9212692126, All 7 days 9 am 11 pm or you may email us at [email protected]

Hoping to see you more at Snapdeal.com

Best Regards,
Snapdeal Team