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TATA DOCOMO SIM card deactivated without notice.

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AdminPost
in ,

Hi,

I ported my number (9884696681) from Vodafone t docomo in Jan 2013. I came to US in Feb and the SIM card was working fine. Then I git a message saying I need to pay Rs.150 to Vodafone to avoid disconnection. I paid that amount in a week through my friends in India and updated Docomo customer care. But after a week I was unable to get any messages or calls. Now there is no service. I contacted customer care and they told Vodafone has deactivated the number. But Vodafone people are saying that they have nothing to do with it and contact Docomo itself. I have been trying to get this solved for past one week and neither customer care nor international roaming team provided any help or a valid reason. Now they are saying that my number is not active in their database. This is extremely frustrating. Please help in resolving this issue.

Comments

3 responses to “TATA DOCOMO SIM card deactivated without notice.”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    Thank you for sharing your contact details, we will contact you soon regarding your concern.

    Thanks and Regards,
    Tata Docomo

  2. Tata Docomo Avatar
    Tata Docomo

    “Dear Mr. Narayanan,

    We regret to inform you that your connection has been disconnected by your previous operator (Vodafone). Hence, we request you to kindly co-ordinate with them, to get the needful done.

    You can write to us on [email protected].

    Please visit our website http://www.tatadocomo.com for more information.

    Thanks and Regards,
    Customer care,
    Tata Docomo.

  3. MANOJ THAWANI Avatar
    MANOJ THAWANI

    I LOST MY SIM CARD
    NUMBER 8962134968

    KINDLY DEACTIVATE MY GIVEN NUMBER ASAP. KINDLY REVERT TO ME

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