Non refund of amount

Dear sir, I ‘ve ordered a handbag & due tounavaility of product after placing the order,I cancelled my order no 6224432 on 15/9/2014. But till yet my amount is not refunded.It’s already 10 days past. I already complained many times to customer care of shopperstop, but there is no response.

Pls do the needful & take proper action against it & refund my amount.

Regards
SATYABRAT BARAL