Location/place: Vasant Kunj, New Delhi
Name of company/service: Reliance Netconnect 3G
this is to bring to your notice that i use Reliance 3G data card and on 19 jun,2012, i had paid Rs.1300 as recharge in return for 3G internet with 15 gb data having a validity of 30 days , but as it stands now even after one week i have not recieved the recharge ,causing inconsiderable damage to my work and sanity. I have made incessant calls to customer care but they only seem to give false reassurances. I was told that this issue is a temporary problem which would get resolved within a maximum timeframe of four days, but nothing has changed so far. Moreover i am not even entitled to get a refund of the money, neither an increase in the duration of validity period. So in the end i am helpless and lodging a complaint seeking justice and damages from the telecom giants who it appears to have robbed me of my money and peace of mind with false promises and disgraceful service! My complaint no. is 181423657 dated 19 jun at 5 pm. , another one regarding the same issue is 2826340539 dated 24 jun at 9 am.
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