>>Purchased a New Samsung LED TV-46″ online(www.ebay.in) on 9th July 2013
>>Got the TV delivered with sealed pack 2 weeks later
>>TV worked fine till August 2nd week after which there were issues with the TV… TV switching off every 5 mins.
>>Reported the problem to the Samsung Service center and the technician from the Samsung service center said that its an imported TV set and doesn’t cover the warranty
>>Called up the Seller on the phone number mentioned the same and he said its under dealers/sellers warranty so they advised me to send the TV to them at my courier charges and they will repair and send the same at their cost
>>I sent the TV with all the accessories(Table mount Stand, 3D glasses, Remote & Warranty Card)
>>After receiving they said there was no problem with the TV
>>I asked them to send the TV to Samsung center for clearance, just to be sure
>>After 2-3 weeks of ignorance they attended my call and said the TV has been sent and after a week they said the TV is back with the clearance letter
>>I asked them to send the TV with the clearance letter, they replied saying it’s not possible since the couriers are not handling any electrical/home appliances transportation anymore.
>>After 3 weeks of calls and ignores I had to arrange for the couriers on special request
>>On the day of packaging my friend their, who went on my call, saw that the TV is changed for which they replied its a new TV
>>I accepted and noted down the Sl/No and other TV details that was checked
>>After a big fight they forcibly asked my friend to sign on a paper that they will not be responsible after the TV is sent out of shop.
>>I received a faulty TV with different SL/no and other TV details without any accessories or warranty card and even power cord to check.
>>This piece is a third faulty model apart from the one I sent back and the one shown to my friend saying it’s a new TV.
>>Need your help in getting my money back please, I have been cheated and harassed big time.
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