Mobile phone not working

Dear Sir,
I had two time complent but there is no responce please do the help to replace my phone as below link of last complent.
01)To view your complaint click http://www.consumercomplaints.in/micromax-micromax-canvas-nitro-a-310-mobile-not-working-properly-c962854?frommail=true
02)A new comment has been added to Micromax Mobiles – Micromax Mobile Phone A 310 not working properly last complent ID: 962854
and also 1600/- rs approx. deduct in my canara bank a/c for replace ment of phone chjarge but result is 0.

I had purchase a New Micromax Canvas Nitro A 310 mobile but it does not works properly. I am facing many problems like… 01) Mobile has shutdown any time either battery has showing full charge and when we are try to switch on to mobile but without 05 to 10 min. charging it can’t open. 02) When i have purchase mobile then snapdeal.com has show 3G port in one sim, i have try both port for 3G but no one are working as 3G. 03) In my location Airtel 3G are 100% supportable but mobile not works. 04) Internet Speed are very slow. 05) Battery Backup is 04 to 05 hrs in talking and standby. 06) Hanging problem also showing. Dear Sir please help us for replace the mobile phone.Details are below of Mobile phone. Coutomer Name – Jitendra Kumar Mobile No. 07891470452 E Mail ID – [email protected] Micromax Canvas Nitro A 310 mobile Item Code – 027499 Order No. 2807253143 Sub Order No. 3808195739 Amount – 12990/- Payment Mode- Advance thru Debit card Order Posted on – Snap deal Seller – Air Communication Associates Gurgaon RECKON, shed no. 5, sukhrali enclave, atul kataria chowk, Gurgaon 122001 Regards Jitendra Kumar 7891470452 [email protected]