MICROMAX MOBILE A75- REPAIR SERVICE COMPLAINT

Jul 28, 2012

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Location/place: MUMBAI

Name of company/service: MICROMAX

please refer to the below e mail addressed to the MICROMAX companies service centre at their e mail id “Support-service.superfone@micromaxinfo.com”

Quote
Attn: Concern PIC.

My self Sunil Kesre from MUMBAI has Micromax A75 on 21/07/12 have given my phone for repair as touch screen was not working properly. Service centre persons told me It will take 8 to 10 days for as shortage of spare parts.

On 22/07/12 I spoke to micromax service centre executive on 011-44770044 and addressed the issue of Shortage of spares, Gentleman said company will revert on this issue with in 72 hours, but NO one reverted.

Today again when I called on 011-44770044 I spoke to Mr. Deepak he said it will take another 08 days starting from today, this means total it will take 15 days for phone repair.

I fee this is harassment of customer. I seek an explanation from company for such delayed approach. There is no proper support as far as customer care is concern.

This fact you should tell ( advertise) to customer at the time of promotion / selling of product. You are misguiding to customers.

Regards
Sunil Kesre
9892095183

unquote.

Comments

59 responses to “MICROMAX MOBILE A75- REPAIR SERVICE COMPLAINT”

Mukesh Prasad
September 14, 2012
Dear Sir/Madam,
I was purchase Micromax A52 Aisha in Bhopal on 01-Aug-12 from Classic collection by seeing good looking features this handset.
But after 15 Days of using this set I noticed that my voice is not listen proprely by the other subsrciber who was on call with me.
Many of them my friends & bussiness people also said same word your voice is not listening properly & said change or check your phone.
So that i used a few hours from my precious time to finnaly goes to check the Mobile A52 aisha with nearest service centre in Bhopal.
And Finally i found the service centre & give my set to check.
After checking of my handset the service centre-people said that some water is in with your said trying to some dots with the circuit connected to mic & speaker. But i seen it correctly there is no any such water with my mobile.
Also his behaviour is also good enough -“How to talk with customers’.
What is said finaally that you warranty is out due to water enter to your mobile & again i said where is water in circuit there is no any water that i seen. Again he shows some spot in circuit.
This is only waste of my time & fake comittment made by company’s service people try to making fools to customers.
Finnally he made false job sheet also signed of by me that i seen later at home that your warranty is out .
Kindly provide resoulution to me so that i can trust on micromax.Also for your information that i was using Micromax Q5 from Mar-2008 without any problem.
Please not e job ID; SALMP007R433.
Also note Add of service centre: Poojya Enterprises UG-2 Radha Krishna complex Zone-2 M.P.Nagar Bhopal-462011
My purchase Bill.No.4009/ Dt.01/08/12 IMEI.NO.911223100206131.
Kindly resoulve the issue as soon as possible so that my faith would not be break to Micromax.
Many Thanks,
Mukesh Prasad
(+91-9806006338)
Anonymous
November 17, 2012
Phone unlock email lock
shailendra
February 8, 2013
your Smartphone ninja 4.0 A87 is so bad mobile and Smartphone ninja 4.0 A87 is battery talktime is only 3 hours and many problem and i am give your Micromax Service Centers 30 day ago my mobile is not give me so long time i am call your Customer Care is not give my mobile and sir so do something……… my jobsheet no.- SALMP007R1489 & NAME-MR. UDHAM SINGH & MY CONTACT NO.-9685359496 sir plz.. do something plz……..
Amit
February 25, 2013
This is my second complaint to Micromax. First complaint was launched on
21st on the official website and I was promised that I would get to know
the status of my handset on the same day. However it is been 4 days now
and I have not receive any revert from your side. This would be my last
message after that if I dont hear from you I would definately approach
consumer fourm. I myself belong to service industry and I know how to take
it further.Please let me know the status ASAP.
Please treat it as urgent and Waiting for your kind solution on the same
at the earliest.
Details of the handset: IMEI: 911239254266275
Jobsheet No.: N050070-0213-2812178
Mob No:9990636379
Frustrated Customer: Amit Mukherjee
tseing
March 2, 2013
Ih ave per chase a new micromax fone model a90s. Please how to set internet setting in my phone. I also try to call your phone no.44770044 but its always not rechable. I am waiting for your reply sir.
Dharmendra vijayvergiya
March 8, 2013
Jobsheet no.SALMP007R1893
Please replase on my mobile argentily so i m. Wait ing. For last 45 days for service my mobile on no enquries so please replase on mobile argently
rama
May 26, 2013
to many pattern attempt my phone is locked help me to unlock my micromax A 35
SATINDRA PAL SINGH
June 4, 2013
i buy a micromaxa25 mobil form new delhi.
now sound problem in this phone. no sound in speaker and earfone. so plz help me.
Vishal Sharma
June 24, 2013
Its so irritating when I call someone else suddenly my phone light being off & it being on when called is off.
HAMEED
June 28, 2013
Sir ,
I have purchase micro max mobile model -A110 dated 13/04/2013 from universal telecommunications India pvt ltd Perumbavoor . but the touch screen is complaint with in one month .so i have repairing the authorized micro max service center at ernakulam .after the servicing, the condition of this phone as the same above .so you please make arrangements to replace or return money .otherwise i have approach the consumer protection forum
noor
July 29, 2013
i m getting many problems in my handset canvas a72 . the game sensor is not working plz give feedback and help me.
palanikumar
July 30, 2013
service is very bad,
palanikumar
July 30, 2013
I have purchase micro max mobile model -A116 dated 19/04/13 touch screen is complaint with in three month .w0rk order no-so2017007134518540 give me returen the mobile pls
ramkesh
August 16, 2013
my phone ninja3 is lock please tell me user email and password
Anonymous
September 4, 2013
survice is very bad
raj chandra
September 9, 2013
I have use a Micromax canvas 2 Mobile.Ittwo times update my phone but does not connect to what’s app please the solve my problem earlier and reply to my email address
ramanathan
October 28, 2013
sum is not showing the network and when the video playing the sound was coming for 5 sec.. only
ramanathan
October 28, 2013
sum is not showing the network and when the video playing the sound was coming for 5 sec.. only A72 Canvas Viva my cell no is 09489118322
sanket kumar
March 24, 2014
Na.sanket kumar po.jamunha bazar de.sharwstei
manohar
August 18, 2014
Dear sir/madam
I have purchased Micromax Bolt A58 this year last January problem is while downloading application in Google Play Store some error shows there is insufficient space on the device and i clear cache and remain same problem, i have sd card upto 8gb, what to do kindly help.
yash thakur
September 12, 2014
Micromax a075 this; phone is not working good one year warranty is having in phone replace the phone or take it back and give our money back to us OK please do it fast address hno near by subham garden badarpur border molar band extn . Phone no. 9650053780
Anonymous
September 17, 2014
Dear Sir,
This is Ajay Kumar Verma From Jaipur ( Rajasthan), i was purchase a New Micromax mobile, its my mistake before 5 month thats model is A-94, but since last one month he was creating mistake in on & off.. So I shows that in your authorize Service Center his solve my problem but after 5 days display not showing so i shows that i your authorise service center in Jaipur and the Response given by them that we will completely solve your problem in 10 days but still they does’nt solve any problem and when we call him then they could’nt give satisfied response….
So kindly accepted my complain and give me response and replace the mobile because with in 5 months he creating problem two and three times, please solve my problem as soon as possible ….. otherwise i am compliant & claim through consumer court.
I am enclosing my job card so please find attachement
Thanks & Regards
Ajay Kumar Verma
9829873393
Ganesh munde
October 29, 2014
Spiral problems
munde
November 2, 2014
Spekar problam my mob no 09503157222
paul kannan
November 20, 2014
Sir.
My mobile is battery problems i will change the battery but my mobile not charge.
sunil nagar
December 9, 2014
Sir mera phon ki disply or tuch khrab ho gyi h
Gaurav patkar
December 12, 2014
maza mobile 29/9/2014 Te 2/12/2014 Aplya compnit rahilyane mala ya kalavdhi etki warranty vadhun pahije
sanjeev
December 28, 2014
My self Sanjeev from kasganj
Meri mobile 3 months se the light service center new Delhi me jama hai please tell me mobile kab milega
sanjeev
December 28, 2014
Modal A 350canvas knight
shameeja
January 14, 2015
My wifi is not working.i am not getting watsapp loaded
priyanka
January 25, 2015
I have micromax canvas tarbo A250. This complain is about its accessories. Its ear phone is nt working properly and i purchase this phone in October 2014 online from amazon under 6 months warranty can you plz change this earphone.
RANGANATH RATH
January 26, 2015
SIR
i have gave my phone to serivice centere(sruti telecom serice,navapalli,bhubaneswar,odisha,751015).ther took 28 days to repair.but they give me a replaced hand set which is also found to be defective.please take immediate action regarding this matter.
vinesh
February 8, 2015
micromax severs center very bed
vinesh
February 8, 2015
my phone micromax unit a 106
4 month after not get me so micromax center and compny very lazy cont. No 9950829004
vinesh kumar barala
February 8, 2015
Dear Sir,
i bought a mic. Mob. Unit 2 a106 gray 8gb i had faced problem in handset related to software problem had submitted the phone TIRUPATI INFOTECH G-72, BLOCK,GANPATI PALAZA M.I ROAD JAIPUR On 11.10.2014 for reparing they had told me that your phone will repair within 20 days the jobsheet number is w02031901014127122590 after 20 days i got a message that ur handset is now repaired but 20 days after not repaired my phone complent no. 1311148519 3 months after get a another phone but this phone not working poperly so re submitted my phone and me new jobsheet no w020319011514557778 they had told me that your phone repair within 10 days complent no.0402150817 but not recived my phone plese send my phone
email-vinesh8496@gmail.com
mo.no-9950829004
sathish
February 21, 2015
My new mobile is MICROMAX FIRE 2 A 104
I am setting my mobile lock pattern but now I forget my pattern and password.How I open my lock?Please help me urgently
ashok thakur
March 7, 2015
Sir
Mera phone a075 ka touch or software main problem aa rahi hai. Or yeah hang ho raha hai.
Micromax copny is bed copny.
mari
March 11, 2015
my mobile was theft please tel me how lock my phone
My mobile no 9629917118 please
Milan H
May 25, 2015
My mobile work slow in the cover the rom was 4 gb but the rom is 2 gb any font styles doesnt work or update version
rejith
May 28, 2015
Not receved my phone in sarvice center
Nikhil Sudan
May 28, 2015
Dear Team,
It is to bring to your kind attention that I had bought Micromax Canvas
Fire 2 A104 model mobile from ebay.in on 1st April,2015 & received the
handset on 15th of April, 2015. On checking the handset, a problem was
found in it. Mobile was not getting powered on after removing battery for
inserting SIM. It would only get started after i plug in the charger & put
it on charging mode. This was causing inconvenience, So i informed Ebay
Customer Executive & and they reverted as the mobile is covered under
manufacturer warranty, so get it repaired from service center or get DOA
certificate. The DOA certificate was not given as a week has already passed
in the process. So, mobile was given to Dutta Enterprises, Micromax Service
center in Jammu for repair on 1st of May, 2015. They asked us to get back
mobile after 15 days but the same was returned after 15 days & we were told
to come back after another 15 days.
Today, We got a call from service center and were told to take back the
handset. On going there, the handset was found non-operational. And the
owner started telling that you purchased it online, we don’t provide
warranty for online products. Also, he told us to take back the product as
the product is duplicate.
Please clarify after 28 days of receiving the product, you came to know
that the product is duplicate. If so, please give me this in writing.
The M-IMEI No of the product is 91136805666813
Job Sheet No is N080099
CST No is 01721180180
S No is 1235
Resolve the issue at the earliest.
Thanks & regards.
Nikhil Sudan.
Phone No: 7060009750
Prince raj
July 10, 2015
My fone is charging to late it takes 5 hr in charging plz tell wat i do
pramdeep
September 1, 2015
serve ver bad
jahir
September 5, 2015
my phone front panel is broken wat i do please tell me
jahir
September 5, 2015
my phone micromax canvas 4 A210 front panel is broken wat i do please tell me
Laxman madkaikar
September 8, 2015
I buy micromax A069 on 6/8/2014 n today I gone to micromax show room goa(panjim) for repair. phone problem only not showing sim range. show room person told me it cannot b repair. then y Co made such piece. if Co can’t repair then any body hw can repair. micromax hopeless co
Rishabh tiwari
September 15, 2015
I buy a micromax unite2 A106 android phone in my phone mobile traker was on this fault when i switch off my phone for sim and memory exchange and after i on my phone then 1.5Rs cut i talk my sim customer he told me he don’t do anything he say me to go on micromax service center but i lived in gopalganj (Bihar) and there no micromax service center so, i rerequest you please solve my problem sir.
Pankaj kumar
September 22, 2015
Sar please may m/s krishna Enterprise(W B) may repair ke liye diya thaa. Set no Q380 (B S)micro max canvas spark
.may dat- 13/08/15 ko may cear me diya tha giska job no E030526 0815 18562499 hai aap se nibedan hai ki mera set jald se jad mera pass bhej diya jai
Ashok
September 25, 2015
My mobile screen not good please help me.
sunny saurabh
October 23, 2015
Sir , I purchased the cellphone MICROMAX HUE 2 ,
A316 . At nearest shop at Gr.noida , after the use
of phone approx 25 days , the phone back camera
are damaged. Then i given my phone to service
centre for repairing at Gr.noida. But one month is
gone and i have not provided my phone yet. My job sheet no is – 2121942-0915-19105981. Job
sheet date is 10/09/2015 So kindely i request you
to provide my phone as soon as possible. Regard
– SUNNY SAYRA…
sunny saurabh
October 23, 2015
Sir , I purchased the cellphone MICROMAX HUE 2 ,
A316 . At nearest shop at Gr.noida , after the use
of phone approx 25 days , the phone back camera
are damaged. Then i given my phone to service
centre for repairing at Gr.noida. But one month is
gone and i have not provided my phone yet. My job sheet no is – 2121942-0915-19105981. Job
sheet date is 10/09/2015 So kindely i request you
to provide my phone as soon as possible. Regard
– SUNNY SAYRABH
sunny saurabh
October 23, 2015
Sir , I purchased the cellphone MICROMAX HUE 2 ,
A316 . At nearest shop at Gr.noida , after the use
of phone approx 25 days , the phone back camera
are damaged. Then i given my phone to service
centre for repairing at Gr.noida. But one month is
gone and i have not provided my phone yet. My job sheet no is – 2121942-0915-19105981. Job
sheet date is 10/09/2015 So kindely i request you
to provide my phone as soon as possible. Regard
– SUNNY SAYRA…
My no – 9650227149
ashik
November 24, 2015
Sir I have purchased new led tv on last week to extend the warranty ti my tv . Model no.32T7260HD. and serial no. 00040B754420066.please extended 3 years warranty .
ayush
November 24, 2015
my canvas silver 5 is not sarting which mens that it is not booting
vikki
December 1, 2015
Pohon not ok
sunny kumar
January 11, 2016
My micromax phone A 096 3 month after not get me so mivromax center and company very very badly company
My con:-8750689376
pawan pratap
January 12, 2016
Sir.mere fone me khud software download ho rahe he.or fone ka net bhi Apne ap on off ho raga he.mera fone micro Max doodle3 a 102 he.sir kese thick hoga.plz sir reply me and.
Rehman
May 27, 2016
go9gg
Rehman
May 27, 2016
Good night sir . i am requsted to you sir that my phone have …thee fault is that it has low RAM and start hang. i am very surprise plz solve my problem …….
cont… 9697171428

MICROMAX MOBILE A75- REPAIR SERVICE COMPLAINT

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59 responses to “MICROMAX MOBILE A75- REPAIR SERVICE COMPLAINT”

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