MEDICLAIM

Comments

3 responses to “MEDICLAIM”

1. 

   PAWAN

   July 5, 2012

   bELWO MESSAGE is SE , I AM FAILK TO RECEIVE PROPOER REVERT no propoer revert from INDIAN hEALTH ORGANISATION
   To,
   The Manager,
   Customer Care
   ICICI Bank , India
   Delhi Region ,
   Ref # Complaint Service Reference Number#SR230114776 pertain to my card no 4477 4683 8823 6007 against IHO- Indian Health Organisation(IHO) TXN ID # 833484 { Rs 6735/-}

   1) Your credit card number.- no 4477 4683 8823 6007
   2) Date and amount of the transaction.- for Rs. 6,735.00 on April 7, 2012, through your ICICI Bank Credit Card,
   3) Reason of dispute-MISLEAD BY GIVING WRONG INFORMATION.
   4) Service Reference number- Indian Health Organisation (IHO)txn ID IHO # 833484
   5) Merchant Communication Proof/details.- Itself proof payment has been transfer to Indian Health Organisation ID IHO # 833484 & written confirmation of email as appendix below in sequence page no # 2

   Dear Ms/r. Raj Laxmi/ Alok Kumar / Neetu
   Greetings of the day !!!

   This has further reference to my recent telecom held dated on 04th July pertains to captioned subject { old calls on , 18th June , 18th April ‘2012 ( SR221120164) and subsequently on 23rd April”2012 ( SR221689213/ SR228504576)} stating that Indian Health Organisation-IHO ( So called “ IHO”) had sold out me a online medic- aim inappropriate defective product , before issuing the online product they had been persuade me to buy the mediclaim card for my family , same would be useful for medical purpose as a reimbursement, on the same perception once they got the confirmation from me to turn payment transaction on my captioned card, again after 02 days they called me and said that this is not a mediclaim card , it was discount card only at medical shops & clinics, It made me deep isappointment and great shocked , ultimately they have been mislead me over phone.
   Apparently, I personally feel that I have been cheated by phone baking officer at IHO- Indian Health Organisation and made a fake card transaction on my card, also I have never received the correct documents as they promised over phone , so keeping in view of the customer front request you to get my money back from IHO using legal action else we shall forced to seek the “Consumer Forum” .
   However kindly find the communication email sent to Indian Health Organisation, but they never bother to revert it …..

   From: Pawan Kumar Kotiyal
   Sent: 02 July 2012 18:25
   To: ‘[email protected]’
   Cc: ‘[email protected]’
   Subject: RE: Pawan Kumar Kotiyal(Mob: 9818453427)-Tranxition ID# 833484 pertain to my card no4477468388236007 against IHO- Indian Health Organisation txn ID IHO # 833484 {Rs 6735/- approx}

   Dear Mr.Rahul/ Kanika
   Further ref to my several call made on your toll free nos # 18001034466 since last week per details below…
   11/06/2012- to Ms. Vaishali at 12:54 hrs, 21/06/2012 to Ms. Pooja at 10:17 hrs), 23/06/2012 to Mr. Robinson at 11:12 hrs, 26 June to Ms Simran, 27th June to Mr. Karan & 02nd July at 15:49 hrs, as they have been keeping FALSE promising to me again and again , it has been harassing to me

   Page 2/2
   mentally continuously saying that this problems to be shorted out with in 24- 48 hrs each time , every time I need to explain them whole story for good for noting only shake of false commitment from your end
   Your attention on above would be more worth full for your kind esteemed organisation , even my recent call at 18:03 hrs to Mr. Rahul
   However We have been expecting your call tomorrow as per your pity commitment lastly but not lately..
   Pawan Kumar Kotiyal
   9818453427
   Complaint nos # 5382
   From: Pawan Kumar Kotiyal
   Sent: 28 June 2012 10:10
   To: ‘[email protected]’
   Cc: ‘[email protected]’
   Subject: Pawan Kumar Kotiyal(Mob: 9818453427)-Tranxition ID# 833484 pertain to my card no4477468388236007 against IHO- Indian Health Organisation txn ID IHO # 833484 {Rs 6735/- approx}
   Dear Mr. Karan
   Further ref to my telecom held previous evening(27 June2012) at 18:42 hrs (IST) over phone that you have been received below message, accordingly awaiting your prompt revert
   Pawan kumar kotiyal
   From: Pawan Kumar Kotiyal
   Sent: 27 June 2012 18:32
   To: ‘[email protected]’
   Cc: ‘[email protected]’
   Subject: Pawan Kumar Kotiyal(Mob: 9818453427)-Tranxition ID# 833484 pertain to my card no4477468388236007 against IHO- Indian Health Organisation txn ID IHO # 833484 {Rs 6735/- approx}
   To,
   The Manager,
   Customer Care
   IHO-Indian Health Organisation , India
   Delhi Region ,
   Ref # “ Fraud Transition on my Card” Complaint ref # 5382 pertain to my card no 4477 4683 8823 6007( ICICI ) against IHO- Indian Health Organisation txn ID at IHO # 833484 { Rs 6735/- } ‘Indianhealthorganisation” for Rs. 6,735.00 on April 7, 2012, through your ICICI Bank Credit Card, is a defective product.

   Dear Sir/ Mam
   Greetings of the day !!!

   With due respect I would like to state that Indian Health Organisation-IHO ( So called “ IHO”) had sold out me wrong online mediclaim policy by your phone banking officer , further I have been chasing to you over phone and made several call with IHO-Indian Health Organisation on your customer care no #18001034466 vide telecom held dated on 26/06/2012 pertains to captioned subject { old calls on 18th April ‘2012, and subsequently on 23rd April”2012 , 11 June to Ms. Vaisahali at 12:54 hrs, on 21st June at 1017hrs to Ms. Pooja , on 23 June to Mr. Robinson & 26th to Ms. Simran }.
   As per their regular words that they it will be shorted out the matter with 48 hrs , even they always assured me to call back on time , but they had never me call back pertain to captioned subject, also I had requested them to connect my call to their floor supervisor or manager but always they fail to

   Page 2/3
   connect and kept me hold for a while saying that this time is not possible. It leaves me nervous to realise that company had such rude un professional behaviour.

   Being a responsible esteemed organisation , we would request you to note that your executive at IHO had persuade me to buy online mediclaim card for my family , as it had to be useful for medical purpose as a reimbursement, apparently on the same perception I had given him acceptance over phone bankingthrough my mobile +91-9818453427 , once they got the confirmation from me to turn payment transaction on my captioned card then after 02 days they called me and said that this is not a mediclaim card , it was discount card at medical shops and clinics, It made me deep disappointment and great shocked .

   Apparently, I personally feel that I have been cheated by phone baking officer at IHO- Indian Health Organisation and made a fake card transaction on my card, also I have never received the correct documents as promised over phone by your phone banking executive, so keeping in view of the customer front request you to get my money back and revert the same in my particular ICICI credit card account as mentioned above from your level otherwise I would have to take help of legal action else we shall forced to seek the “Consumer Forum” in the age of consumer centric market .

   Whereas I have already paid in cash Rs 500/- to ICICI Bank as a interest for the same vide receipt no -1205023223 on dated 31 May2012
   Trust above is in sequence & look forward to have your kind co operation. A line of confirmation solution on above would be appreciated
   Thanks & regards

   Pawan Kumar Kotiyal
   Head- Business Development
   Noida , Delhi
   +91-9818453427/ 9953133446/
   Email: [email protected]

   Also I have already paid in cash Rs 500/- to ICICI Bank as a interest for the same vide receipt no -1205023223 on dated 31 May2012

   Keeping in view of above consideration , we look forward to have your kind co operation enable me to refund my valuable money for this fraud from IHO.
   Thanks & regards

   Pawan Kumar Kotiyal
   Head- Business Development
   Noida , Delhi
   +91-9818453427/ 9953133446
2. 

   ICICI Bank Care

   July 12, 2012

   Hi Pawan,

   We have made a note of your contact number. Our official will contact you to assist you regarding your concern.

   Regards,
   ICICI Bank Customer Service Team.
3. 

   PAWAN -Indian health Organisation

   December 26, 2012

   Pls do not keep this publish on the net now, matter has been already shorted out, so need this clear from online publication..

   Thanks & regards
   Pawan