Dear Sir/Mam,
i have purchased a dell laptop under a offer named “dell back to college”. the express service code of laptop is 17484014630 and service tag is 815J412. i have taken a voucher of rs 1299 which include warranty extention,levis shopping voucher or rs 1500 and senheiser headphone. i didn’t receive headphone yet. the registration date of my laptop is 7 aug 2014.
the name of shop is RAJA RAM VINOD KUMAR, khadia,sonebhadra(u.p). the dealer is not responding properly against the complaint. i have complained in RW Promotion that deal with dell laptop problem but they just assure that i will have my shipment but i didn’t get it yet.
name of person contacted:
1. Mr. Kaushal Kishore , attender of raja ram vinod kumar shop, his contact no is 8791104077
2.Rahul Sarin
Area Sales Manager
Dell India | Consumer-UP
Mobile: +91 9839053682
Email: [email protected]
3.Mr. Girish Kumar RW Promotion
i have all the mails and recepit . RW promotion is claiming that late delivery is responsibility of courier company(BLUE DART).
hoping for a positive and strict action against them. it will be very kind of you.
thank you
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