Breach of trust

Team,

Me,my family and friends purchase from snapdeal and had a great faith on snapdeal but not they shown their true color and breach my trust.
I purchased a manual treadmill(Lifeline 4in 1 Treadmill) worth Rs.10500. Its completely different from what they described to me when I called them before I purchased. Pls see below

1. Without pre-informing us product was delivered even though I inquired/checked 3 times with courier company

2. The product was delivered in my absence

3.Even before purchase I clearly ask for the service and installation

4. This is of no use for me If I don’t get any support from Snapdeal

5.I complained more than 20times since the product delivered

6.I am waiting all my money and time to talk to them for n no of times

7. I am ready to buy any other product from snapdeal of this same amount, I m not asking refund to me,pls refund in my snapdeal account so I can purchase any other product if needed.

8.Even all this they are just playing with me.

9.Today they send a mail to me that their apologies and offering Rs.300 to me(What a Joke) instead I Offered them to take Rs.600 from me and give my Refund.

Pls help….

Abhay Gautam
09967966649


Comments

One response to “Breach of trust”

  1. Dear Abhay,

    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [email protected], mentioning your order ID in the subject line of the mail.
    Thank you for cooperating.

    Regards,
    Snapdeal Online Team

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