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LAPTOP TOUCH PAD PROBLEM

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Location/place: CHANDIGARH

Name of company/service: DELL

RESPECTED SIR,
I AM RAJ KUMAR S/O JAGDISH CHANDER. I BOUGHT A DELL INSPIRON N5050,SERVICE TAG NO IS:15741997237 ON 22 AUGUST 2012 FOR RS.36,500 AND WAS PROVIDED A GARAUNTEE OF 1 YEAR.
SO, MY LAPTOP STARTED GIVING PROBLEM ON 15-02-2013. THEY REPAIRED MY LAPTOP ON 03-05-2013 BY DELL.BUT, WHEN IT WAS REPAIRED, THE PROBLEM REOCCURED. I COMPLAINED AGAIN AND AGAIN BUT THERE WAS NO POSITIVE RESPONSE FROM THEIR SIDE.
I AM REALLY FRUSTRATED. I AM A STUDENT AND I BELONG TO A VERY POOR FAMILY. MY FATHER COULDN’T AFFORD THE LAPTOP BUT HE STILL BOUGHT ME THIS SO THAT IT COULD HELP ME IN THE STUDIES. SO, PLEASE HELP ME YOU ARE MY LAST HOPE.
THANKS YOU
YOURS FAITHFULLY
RAJ KUMAR
CONTACT NO :
9855105800

Comments

One response to “LAPTOP TOUCH PAD PROBLEM”

  1. DELL_NITIKA_K Avatar
    DELL_NITIKA_K

    Hello, I am Nitika from the Dell Social Media outreach team.
    Please accept our apologies for any inconvenience faced due to misses from Dell. It is unfortunate that you have experienced multiple issues with your Dell PC.

    As per the telephonic communication we have already done troubleshooting and fixed your touchpad issue and its perfectly working fine .

    If in case you do face any challenges in the process, please feel free to contact me directly by sending me a reply to this blog or by marking me an email
    [email protected]

    We would recommend you do not post your private information on a public forum and if in incase any specific contact details need to be shared.

    Thanks & Regards
    DELL_NITIKA_K
    Dell Social Media Responder

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