ISD 151 not working n customer care rejecting calls

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Gangtok, Sikkim&lt;/p&gt;<p><b>Name of company/service</b>: Airtel</p>I just want to say that I had recharged with rs. 151 isd package on my airtel number (8906404226), after asking the details of that isd pack. After recharging the package did not worked and again i asked customer care, he told that check and inform me about it after which he disconnected the call keeping my number in reject list.. Now you say me what shall i do? I want my money back, if isd pack cant work then return my rupees 151 in form of talk time.. Please help me. 151 is huge amount for me


Comments

3 responses to “ISD 151 not working n customer care rejecting calls”

  1. Namaste Ms. Sharma,

    This is to inform you that your concern listed on 16 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Ms. Sharma,

    Further to our discussion dated 16 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Namaste Ms. Sharma,

    We would like to inform you that your concern listed 16 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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