Regarding Deliberate and intentional denial of boarding pass on AIR INDIA Chennai.My Advance Reservation plan on Air India Flight No 343- from Chennai to Mumbai on 08/06/14 and unexpected TARUMA at the airport AND INTENTIONAL/DELIBERATE DENIAL OF BOARDING CARD FLIGHT
Dear Sir/Madam
Regarding Advance Reservation plan on Air India Flight No 343- from Chennai to Mumbai on 08/06/14 and unexpected TARUMA at the Airport
I made advance reservation plan on Air India Flight No 343, from Chennai to Mumbaii on 08/06/14 to attend interview call and all necessary advance arrangements were done by me. My Air india tickets details are as under:
AIR INDIA ITINEARY RECEIPT DUPLICATE NAME OF THE PASSENGER : vasanthi sr
E TICKET NUMBER 0982109903877,DATE OF ISSUE 05/06/14,RLOC: AI JMLIW
CLAS L – OK 15 K FBLIPRT
As per my schedule plan left for Chennai airport around 8.30 AM to board the above flight. In spite of traffic nam reached Air India Cjhennai Airport counter around 10.20 AM on 8.06.14 and was on way for check in at Airindia counter, but I was denied boarding card and was totally shocked and and perplexed at the rude and unruly behaviour of commercial Air India staff. The staff members were were adamant,most uncooperative and totall lack of passengers urgency/requirement. The commercial staff did not provide any contact numbers to contact the senior higher officials also nor allowed us to meet the Duty Officer at the airport for resolution.
I was totally rendered help us and heartbroken not knowing what to do?. I also requested endorsement for the next two AIR INDIA flights that was to follow the same day..Even that was not provided and had to run from pillar to post.
Apart from my mental tensions/anxiety commotion at the airport I also lost my cash amount Rs 4,500 in addition to the penality and financial loss inflicted by AIR INDIA on me by depriving my travels plans/hotel reservations etc loosing my ticket amount with providing any endorsemnt also though I have reported one before at the airport.
I earnestly request the authorities concerned to kindly do the needfull in this regard and grant waiver and refund my full ticket amount and provided support to recover atleast part of my financial burden/loss which is to the extent of Rs 32500/- (totall loss) including air fare/incidental expenses etc. for having booked by travel through Air India Chennai IC NO 343.
It is just not at all possible for the Air india/Airlines to solace my taruma/ mential strain problems/ and difficultes I have gone through from 08/06/14 Air India Chennai airport counter FOR no reasons or cause.
Trust the senior higher officals of Air India would realise all the suffering and difficultes that I have undergone for no reasons or cause but for the treatment meeted out to me at the AIRINDIA counter in Chennai by the commercial staff and in addition to the above I was also penalised by Air India for unknow fault/reasons.
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Once again I request your support and help to recoup my part of my finacial loss/burden.Awaiting your early reply please.
Thanking you,
(S R VASANTHI)
044 42117148
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