Illegal deduction of balance in reliance GSM through vas

My mothers reliance GSM number is 8103849224 yesterday recharged with 150 and got 160 rs talktime within 24 hrs the balance reaches 00 rs on checking found deduction through vas one97..vas hungama GSM and vas shortformat and vas shemarooVP vas shtfmts stalk
my mother usethe number only for calling or receive call
the company deduct the amount by activating vas without my knowledge


Comments

2 responses to “Illegal deduction of balance in reliance GSM through vas”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

    Regards,
    Reliance Communications

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!

    Cheers,
    Reliance Communications

Leave a Reply

Your email address will not be published. Required fields are marked *