Hopeless Service in BSNL of Alengad exchange

Location/place: Alengad BSNL Exchange

Name of company/service: BSNL Telephone Service

we are very much worried over poor service rendered by BSNL Alengad exchange. My phone No.2670622(0484) in Alengad exchange is dead for the last two months .We complained several times but of no use.The billing is prompt .This complaint is ver common.The employees are unmindful of our complaints.They even donot obey the superiors.Kindly help us to restore the situation.The employees are raising complaints about their superiors which is not relevent in not extending proper service.Please do the needful