Location/place: Kolkata
Name of company/service: Idea Cellular
Dear Sir ,
We have a corporate connection of Idea cellular at about 1 – 2 years ago . On one of that number the company (Idea Cellular ) have suddenly send a bill of Rs. 10,000 + for a month. The maximum bill they were showing was for data usages When we ask them to provide a proper explanation to this , they are unable to give. More over at the time when we are giving the order that we will use their connection for corporate purpose , they have also cheated us. They have mailed me that they will provide unlimited calls within group . But when the connections came to us & get activated , we found that , those have no such facility of unlimited calls within group . We then call them & ask for the explanation , then two of their representative named , Mr. Ranjit Singh & Ms. Alakananda , came to us & apologize for what happened & promise us that they will avail us with the facility .Which ultimately they have not done . And now , some persons from Idea Cellular legal cell was calling me & my other friends & family for the bill amount . And in this course they are simply threatening us and also using slang languages .
I dont know what to do for this . I am writing this very helplessly , to you , so that you can do some needful to relief us from this trouble . The name of the person who was using the slang & threat was Mr. Vikram . In fact I have one threat SMS from him also .
I hope you will do the needful
Thanking You ,
Debojyoti Malakar
CWCL INDIA
Cell No. : 91635 50011
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