CLICK HERE TO
WRITE A COMPLAINT 

Goods missing from air shipment

Dear Sir / Madam

In Dec of 2008 I have sent personal items from India to Sri lanka through DPEX.

My forwarder has handed over 185KGS of goods to DPEX India, I have only rcvd 154Kgs at Sri Lanka airport. A total of 31kgs has gone missing.

i have sent many emails to the company and have had little or no response.

this has gone on way too long, and i need action to be taken in getting compensation for the missing goods, as well as the reimbursement for the 31kgs of goods that i have paid for airfreight shipment and not rcvd.

Attached are the details showing what was handed to DPEX and what I have rcvd at Colombo airport.

A difference of 31kgs.

Rgds Ian D Pollard

Scan0001.jpg (275 KB)

Share for action

Leave a Reply

Your email address will not be published.