I am using Vodafone Postpaid number 9873087684 for 3G data plan. In my current bill there are charges of RS 128/- including in bill for downloading d2c_mgossip_pack49 (twice) and hello1_tvallsouth, a stuff which I had never downloaded. When I called their Customer care for explanation, they had no proper explanation. Than I sent an email on 18th August 2014 in this regards to [email protected]; [email protected]; [email protected] and they had provided a service request number 695514866 and assured that it will be resolved in 48 working hours. But till date there is no update.
I have seen so many complaint regarding this. Please look into the matter as Vodafone is cheating with the customer.
Inderjeet Singh
+91 9911545466
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