Location/place: India
Name of company/service: Sterling book house
I purchased books online from Sterling book house for Rs.3512 + shipping charges Rs. 345 = total Rs.3857. My order no is 3694.
When i got parcel i found that the actual charges for shipping is Rs.119 only. so i complained the seller to refund the excess amount of shipping charges or to adjust it in my next order, but they denied by saying its their policy not to refund.
I feel that they have unreasonable policy of shipping charges and cheating customers.
Seller details :Sterling book house
Tel: +9122 2261 2521 / 2267 6046 Email: [email protected], Website: www.sterlingbookhouse.com
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