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DISATISFACTION OF SERVICE

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by

in Others, Telecom companies

Location/place: MUMBAI

Name of company/service: TATA DOCOMO

Dear sir,

i m using tata docomo service from last 3 months.

whenevere we are calling to customer care always getting wrong information.

without any intimation they are disconnecting the line.

if we have limit of 2000 and bill is 500 then also they are disconnecting the line.

i m always complaining from last 15 days regarding unbilled amount they have not replied me properly.

i have activate net pack then also that charge is showing in unbilled amount.

thanks and regards,

sandesh ghare

9702284206

Comments

2 responses to “DISATISFACTION OF SERVICE”

Tata DOCOMO

June 11, 2013

Dear Mr.Ghare,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata DOCOMO

June 13, 2013

Dear Mr. Ghare,

As per our discussion over the call, we would like to inform you that your number has been barred due to non payment. Kindly note that currently your number is active. Please be informed that you will receive unbilled usage alerts on your mobile and we are unable to disable the same.

For further assistance, write to us at [email protected].

Thanks and Regards,
Customer Care
Tata Docomo.

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