Delivered faulty refrigerator

I purchased a samsung fridge on 3rd of October from Ezone Marathalli. they delivered a fridge which is not working on 4th Oct. I raised a complaint with Ezone on 5th of Oct. then a technician from samsung came to my home and checked the fridge and told that it has a faulty compressor. then he reported that to samsung. So samsung guys called me and they told they will replace the faulty fridge in 10 days. After 3 days they called me that they will deliver the fridge on 21stOct. Again on 20th they called me and told that they will deliver fridge on 29th Oct. But there is no response from them . I called samsung for more that 10 times. Could you please check and provide me the solution.


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One response to “Delivered faulty refrigerator”

  1. Future Group Care Avatar
    Future Group Care

    Hi,

    This is Priya from Future Group. At the outset we are extremely sorry about this. Please be informed that we have taken a note of your concern and would like to assist you with this. Request you to write to us at [email protected]. We will sort this out.

    Regards,
    Priya

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