Defective Product Delivered by Naaptol and now not replacing the product

Location/place: Delhi

Name of company/service: Naaptol

Dear Sir,

Its been 3 weeks after I have received “Winter Special Offer – All Season Portable Electric Heater”-completely damaged from naaptol.com
Many times I have Contacted to customer care, there response not good, Now I do not
want to call the customer care as I am fed up
I have also registered complaint on Jan 13 & Jan 29 ,2013 with complaint number 4042099 & 4108940 respectively, but no response came so far,I want my product replaced

Neetu Singh
8528551504


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