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Deduction of amount while doing online recharge.

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by

AdminPost
in

Location/place: Bangalore

Name of company/service: Tata Photon(tata docomo)

Hi,

I recharged my tata photon internet number online of 750Rs on 4th feb’13 but I am unable to connect to internet.I already spoken to tata photon customer care people ,but those people are saying that they have’nt recieved the money.But the bank(ICICI) people are saying that the amount has been deducted from the account for that recharge.Tata photon people are not refunding my 750Rs amount.Please do the needful for this.i would be thankful to you.

Thanks,
Renu Joshi
8088716933

Comments

2 responses to “Deduction of amount while doing online recharge.”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO

  2. ICICI Bank Care Avatar
    ICICI Bank Care

    Dear Ms.Renu,

    We are sorry to hear about your experience. We have made a note of your contact details and our official will get in touch with you at the earliest.

    Regards,
    ICICI Bank Customer Service Team.

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