Location/place: Pune
Name of company/service: Tikona digital networks
I have been facing connectivity issue since last 10-15 days. everyday i have been calling the customer services. everyday they are producing new reasons and the complaint goes unattended. why should i pay the bill for this month if i have been unable to use the services properly since 15days?
Dear Customer,
Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJ810 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [email protected].
Regards,
Tikona Care
Dear Customer,
Gentle Reminder
This is to follow-up on your concern listed on June 17, 2013. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [email protected] mentioning your assigned reference number TIKJ810 in the subject line.
Regards,
Tikona Care
Dear Customer,
Gentle Reminder # 2
We have not received your contact details. We now request you to share your detail on our official Tikona Forum – forum.tikona.in by mentioning the reference number in the subject line.
Regards,
Tikona Care
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