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COMPLAINT AGAINST AIRTEL

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by

Manish Meena
in

HELLO,
SIR,
ON 20/06/14 I WENT TO AIRTEL CENTRE AT MUKHERJEE NAGAR TO PAY MY BILL. THERE I OPTED TO PAY THE BILL BY MY SBI ATM. THE STAFF THERE ASKED ME TO ENTER THE PIN AND I ENTERED THE PIN THEN AFTER TWO MINUTES HE SAID IT’S NOT WORKING YOU HAVE TO PAY BY CASH. SO I WENT TO ATM, THERE I CHECKED RS 1200/- HAD BEEN DEDUCTED FROM MY ACCOUNT . THEN I TOLD THAT AIRTEL STAFF MEMBER ABOUT DEDUCTION BUT HE SAID THAT IT WILL ROLL BACK INTO YOUR ACCOUNT. AGAIN I PAID RS 1200 BY CASH. MY AIRTEL LANDLINE NO. IS 01145261985.
AFTER THREE DAYS, I HAVE NOT RECEIVED ANY MONEY BACK INTO MY ACCOUNT. PlEASE LOOK INTO THE MATTER CAREFULLY.

YOURS FAITHFULLY,
MANISH MEENA
7503294045

Comments

5 responses to “COMPLAINT AGAINST AIRTEL”

  1. airtelpresence Avatar
    airtelpresence

    Dear Mr. Meena,

    This is with reference to your post dated 23 June 2014.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtelpresence Avatar
    airtelpresence

    Dear Mr. Meena,

    This is with reference to your post dated 23 June 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
    You can also get in touch with us at [email protected]

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. manish meena Avatar
    manish meena

    It’s 8th of July now, You asked me to wait till 4th July.
    Please inform me about the status of my complaint.

  4. manish meena Avatar
    manish meena

    You are requested to payback my money Rs 1200/- by 20 july 2014. If you failed to comply then I will go to court for civil and criminal proceedings against Airtel.

    Thank You.
    Manish Meena

  5. airtelpresence Avatar
    airtelpresence

    Dear Mr. Meena,

    This is with reference to your post dated 23 Jun. 2014. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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