Hi docomo team,
Super Models Club is activated at Rs. 69.68 for 56 days. Bal Rs. 1.00 at 21June 2014 22:06
Refund my amount to my Mobile No. 8446738323
TA HAUWAP subscription is automatically done and whole balance is deducted and left with only 1 rupee in balance, isn’t this annoying?
Please its a humble request to take this problem seriously and refund balance. I hope action should be taken with Immediate effect. I tried calling customer care but not responding properly.
Dear Rajesh,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We sincerely apologize for the delayed response on your email and assure you that your concern will be addressed at the earliest.
As per the discussion over the call, We would like to inform you that, the balance deduction is due to Subscription of Super Models Club service which is currently active on your number.
I have deactivated the Subscription of Super Models Club service. As of now, there are no VAS services activated on your number.
Kindly note that, the deducted amount of Rs.69.68/- has been credited to your account with vide docket number ABAL129744235. I request you to make a note of the same.
For further assistance mail us at [email protected].
Thanks and regards,
Customer Care-Tata Docomo.
please refund my money of 67 rupees deducated by tata docomo on 11:53pm at date 19/10/15
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