charged for vas easy mobile vp without subscription

Dear sir, My reliance prepaid gsm number is 7305150095. i got a flash message that 10 rupees have been deducted from my account towards VAS EASY MOBILE VP service. i dont konw what is that and i have never opted for that service. i have been trying to reach customer care for the last 8 hours but it never connects and says all our agents are busy. poor customer care service. please rectify this otherwise please let me know that this will not rectify so that i can opt for the other network.


Comments

2 responses to “charged for vas easy mobile vp without subscription”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Regards,
    Reliance Communications

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,
    Reliance Communications

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