<p><b>Location/place</b>: Lucknow</p><p><b>Name of company/service</b>: Honda</p>> Dear sir…. > My Name is Shubham Sarkar > sir I have purchase a new bike of Beeaar honda company Lucknow > CB Twister > Registration number – UP32EK8898 > Owner’s Name & Address – Mrs Madhuri Biswas > W/O Tapan Biswas > Bangali Tola Gopal Nagar > Telibagh SGPGI > Lucknow > Registration Date – 13-sep-2012 > Contact No – 09918219544 > 09670302302 > Email ID [email protected] > ▼ Hide quoted text > sir > I have a serious problem with my bike from that date i have purchase > it and it was when i change third gear the third gear was trapped in > up and down and this problem is not solve. > I had done three servicing of my bike in The 2 servicing of my bike is at > Vijay Honda Alambagh Lucknow, third is at Bahraich . > When my problem was not solve after Three servicing then I > complain in your company through an email and after which I get > response from the Customer care of your company and he suggest me to do > servicing at Beeaar Honda Hazratganj Lucknow ,so I gave my bike at service > centre on 20th february 2013 and after servicing the problem was not > still solve.and I again complain through email but no one gave any response > and I call customer care but no one pick up my phone and no gave me any type of response. > Than after some days i get response > from Mr. Altaz from Beeaar Honda, who told me that this time my problem > was solved because Honda Company’s Engineer is coming from Noida . > and i again gave my bike to Beeaar Honda service center for two days at 26-02-2013 > and after two days servicing I paid 156 Rupees at the period of warranty because service > centre had told me that a PLATE CLUTCH PRES-TW (22355-KWS-901) part of my bike was broken > I said him that this problem from starting when I purchase the bike then how can the part get broken > but they said that to do paid. > so i paid it , but again I have the same problem . > Sir I am a Government Project Worker and I should work on my > field for which bike is necessary for transportation. I have suffer a > lot of problem in absence of my bike when i gave it to service centre. > so, can u please tell me what I do ……. > I heard that Honda company product is to good. But Now my perception has totally changed. > no one give any type of response. People Purchase vehicle for comfort but now they get trouble. > > I”ll wait for Your Response …
Leave a Reply