About Not refunding money

Location/place: krishnagiri

Name of company/service: bagitoday

Sir,my name is henryprasanth i ordered an galaxy s3 in bagittoday.com on 12-3-13

Thank You for your order.
Your Order ID is: 1018407917. (Please note the order id. no. for future reference.)

You have made a successful credit card payment for an amount of Rs 26900.0

Kindly give us 2-7 days for processing of your order. You will receive an email and a sms with your dispatch details soon.

For any further assistance call us at 0120-4112424 or email us at [email protected] quoting the above mentioned order id. im going to neighbours town for several weeks so i cancelled the order.but they said we cant cance the order sir i our terms we cant cancel orders once placed….now 20-3-13 still they not even shipped an item also.when i placed a order it was in stock now i called asked they saying it is out of stock.
Dear Mr. Prasanth ,

This is with reference to your e-mail regarding cancellation.

Please accept our sincere apologies for the inconvenience caused to you due to the non receipt of your order.

We regret to inform you that due to the non availability of stock, the dispatches of the orders have been delayed. The concerned team is working on replenishing the stock on priority basis and immediately after the replenishment; we shall arrange to dispatch your order.

We request you to kindly allow us another 3- 5 working days to dispatch your order.

Please feel free to get back to us for further assistance/clarifications.

Assuring you of the best possible services always.

Regards,

Ruchika Gour

Executive-Customer Care

Bagittoday.. so please kindly help me to refund my money


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