Location/place: Ahmedabad
Hello All,
I have purchased 3 months 12Mbps Hurricane Plan from You Broadband – A SME Internet service provider in GUJARAT. And got 1 month free written on their payment receipt by sales person.
At the end of 3rd month, I started receiving calls from You Broadband and been told that your plan is going to be expire in 2 days means after completing 3 months instead of 4 months !!! My internet was down for 1 week due to validity issue.
Even I have paid for 12 Mbps plan, I was getting max 2 Mbps for 2 Months !!! In 3 months I was getting 2 Mbps only and 1 month I was suffering from frequent disconnection.
Their local support executive and nodal officer are also not interested for the same. Miss Shweta is there in Ahmedabad. She is not interested for better customer support.
It is really poor service from this ISP. I suggest DO NOT go with this company. I had airtel broadband earlier but never had such issues at all. But in 3 months I have experienced very bad support and internet service.
DO NOT GO WITH THIS COMPANY !!!
Thanks,
Regards,
Dhaval Soni
Leave a Reply